Privacy Policy
Compliant with GDPR (EU 2016/679) and Swiss Federal Act on Data Protection (FADP/nFADP)
Last updated: 7 June 2026
1. Data Controller
Alixyz S.A.
Rue du Crêt 3a, 2300 La Chaux-de-Fonds, Switzerland
Email : info@alixyz.ch
IDE No. : CHE-112.639.681
2. Personal Data Collected
We collect the following personal data in the course of our activities:
Identification Data
Name, first name, position, company
Contact Data
Email address, phone, postal address
Navigation Data
IP address, browser type, pages visited
Commercial Data
Request history, correspondence
3. Purposes of Processing
Your data is processed for the following purposes:
- Responding to your enquiries and quotation requests
- Commercial relationship management and order tracking
- Compliance with our legal obligations (KYC, compliance, taxation)
- Improvement of our services and website
- Commercial communications (with your consent)
- Security and fraud prevention
4. Legal Basis for Processing
The processing of your data is based on the following legal grounds:
- Contractual performance : processing necessary for contract performance
- Legitimate interest : improvement of our services, security
- Legal obligation : regulatory compliance (AML, KYC)
- Consent : marketing communications
5. Retention Period
Your personal data is retained for as long as necessary for the purposes for which it was collected, and in accordance with Swiss legal obligations (10 years for commercial documents pursuant to the Swiss Code of Obligations, Art. 958f CO).
6. Data Transfers
Your data may be transferred to service providers located in Switzerland and the European Economic Area (EEA). In the event of transfers to third countries, we ensure that appropriate safeguards are in place (standard contractual clauses, adequacy decision).
7. Your Rights
In accordance with the GDPR and Swiss DPA, you have the following rights:
Right of Access
Obtain confirmation of processing and access your data
Right of Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your data
Right to Portability
Receive your data in a structured format
Right to Object
Object to the processing of your data
Right to Restriction
Restrict processing in certain circumstances
To exercise your rights, contact us at: info@alixyz.ch
8. Cookies
This site uses only strictly necessary cookies for its operation. No advertising tracking cookies are used. Session cookies are deleted when the browser is closed.
9. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, modification, disclosure or destruction. Our site is protected by an SSL/TLS certificate and our systems are regularly audited.
10. Supervisory Authority
If you have a complaint, you may contact:
Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1, CH-3003 Bern
www.edoeb.admin.ch