Question 1

What is Alixyz S.A. and where is it based?

Accepted Answer

Alixyz S.A. is a Swiss-registered trading company (CHE-112.639.681) specializing in technology metals, rare earth elements, and isotopic materials. We are headquartered in La Chaux-de-Fonds, Switzerland and operate globally, serving clients across Europe, Asia, and the Americas.

Question 2

Is Alixyz S.A. a legitimate and registered company?

Accepted Answer

Yes. Alixyz S.A. is officially registered in the Swiss Commercial Register under CHE-112.639.681. You can verify our registration on the Swiss Federal Register of Commerce (Zefix) at zefix.ch. We comply with Swiss AML regulations, REACH, RoHS, and ISO 9001:2015 standards.

Question 3

What certifications does Alixyz hold?

Accepted Answer

Alixyz S.A. holds ISO 9001:2015 certification for quality management and ISO 14001:2015 for environmental management. All our products comply with REACH, RoHS, and Conflict Minerals regulations. We also follow OECD Due Diligence Guidance for responsible supply chains.

Question 4

What types of metals does Alixyz supply?

Accepted Answer

We supply three main categories: Technology Metals (antimony, chromium, cobalt, gallium, germanium, hafnium, indium, lithium, molybdenum, niobium, rhenium, tantalum, titanium, tungsten, vanadium, zirconium, isotopic copper, isotopic nickel), Rare Earth Elements (neodymium, praseodymium, dysprosium, terbium, lanthanum, cerium, samarium, europium, gadolinium, yttrium, scandium, erbium, holmium, thulium, ytterbium, lutetium), and Precious/Specialty Metals (osmium, ruthenium, iridium, rubidium, cesium).

Question 5

What purity levels are available?

Accepted Answer

Our metals are available in various purity grades, typically ranging from 99.0% to 99.999% (5N). Specific purity levels depend on the metal and application requirements. For example, our gallium is available up to 99.9999% (6N) purity, while rare earth oxides are typically available at 99.5% to 99.99% purity.

Question 6

What forms do your metals come in?

Accepted Answer

We supply metals in various forms including ingots, pellets, powder, oxide, shot, lumps, foil, wire, sputtering targets, and custom forms. The available forms depend on the specific metal. We can also accommodate custom specifications upon request.

Question 7

Do you provide Certificates of Analysis (CoA)?

Accepted Answer

Yes. Every shipment is accompanied by a Certificate of Analysis (CoA) from accredited laboratories. We also provide Product Data Sheets (PDS) and Safety Data Sheets (SDS) upon request. You can request documentation through our website or by contacting our team directly.

Question 8

What is the minimum order quantity (MOQ)?

Accepted Answer

Minimum order quantities vary by product, typically starting from 1 kg for rare earth elements and 100 kg for technology metals. For specialty or isotopic materials, MOQs may be lower. Please contact our sales team for specific product MOQs and pricing.

Question 9

How do I request a quote?

Accepted Answer

You can request a quote through our website contact form, by emailing info@alixyz.ch, or by calling our office directly. Please specify the metal, purity grade, form, quantity, and delivery location for the most accurate quote. Our team typically responds within 24 business hours.

Question 10

What are the payment terms?

Accepted Answer

We offer flexible payment terms including wire transfer (T/T), letter of credit (L/C), and other arrangements depending on the order size and client relationship. Standard terms are discussed during the quotation process. All transactions comply with Swiss banking regulations.

Question 11

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. Our logistics team handles all export documentation, customs clearance, and compliance with international trade regulations. We work with established freight forwarders to ensure safe and timely delivery of all materials, including hazardous goods where applicable.

Question 12

What are technology metals used for?

Accepted Answer

Technology metals are essential in modern industries including semiconductors, renewable energy (solar panels, wind turbines, EV batteries), aerospace, defense, medical devices, telecommunications, and advanced manufacturing. For example, gallium is critical for 5G chips, lithium for batteries, and tungsten for cutting tools.

Question 13

What are rare earth elements and why are they important?

Accepted Answer

Rare earth elements (REEs) are a group of 17 metallic elements essential for high-tech applications. Despite their name, they are not particularly rare but are difficult to extract economically. REEs are critical for permanent magnets (neodymium), electric vehicles, wind turbines, smartphones, defense systems, and medical imaging equipment.

Question 14

What is the difference between isotopic copper and regular copper?

Accepted Answer

Isotopic copper refers to copper enriched in a specific isotope (Cu-63 or Cu-65). Unlike regular copper which contains a natural mix of isotopes, isotopic copper is purified for specialized applications in nuclear science, medical diagnostics (PET imaging), semiconductor manufacturing, and advanced research. It commands a premium due to the complex enrichment process.

Question 15

How does Alixyz ensure responsible sourcing?

Accepted Answer

We follow the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas. Our supply chain is audited regularly, and we only work with certified mines and refineries. We maintain full traceability from mine to customer and comply with EU Conflict Minerals Regulation.

Question 16

Does Alixyz have environmental commitments?

Accepted Answer

Yes. We are committed to minimizing environmental impact across our operations. This includes supporting sustainable mining practices, reducing carbon emissions in our logistics, promoting recycling and circular economy initiatives for critical metals, and complying with all applicable environmental regulations in Switzerland and the EU.

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